【thanks-OFF5】
Privacy policy
Established on October 1, 2009
Revised on April 1, 2014
Ichimoku Co., Ltd.
Representative Director: Ikuo Hitomi
1. Personal Information Protection Philosophy
Our company will establish a personal information protection management system based on our management philosophy of ""always walking the right path as a human being."" Recognizing the importance of protecting personal information in conducting our mail-order business and other operations, we will appropriately protect and manage the personal information we handle.
We will not use personal information beyond the scope necessary to achieve the predetermined purposes of use and will take measures to ensure this. Additionally, our company will handle personal information in compliance with the Japan Industrial Standard JIS Q 15001:2006 "Personal Information Protection Management Systems - Requirements," as well as relevant laws, national guidelines, and other norms regarding the handling of personal information.
2. Establishment of Internal Control System
Our company will implement the following measures for the appropriate handling of personal information:
- We will establish internal regulations that define methods for handling personal information.
- We will take measures to prevent and correct (improve) the leakage, loss, or damage of personal information.
- We will appoint a ""Personal Information Protection Manager"" and ensure compliance with internal regulations.
- We will provide training on handling personal information to all employees, including executives, at least once a year.
- We will conduct audits of internal regulations and their compliance status at least once a year.
- We will continuously improve our personal information protection management system
3. Acquisition and Provision/Outsourcing of Personal Information
-
Acquisition
Our company will acquire personal information by lawful and fair means. All employees shall not use unfair means such as falsifying the purpose of acquisition and shall acquire personal information by lawful and fair means. -
Provision
Our company will not provide personal information to third parties without the consent of the individual, except in cases where disclosure obligations are based on laws and regulations or where disclosure and provision are permitted. -
Outsourcing
When outsourcing the handling of personal information, our company will appropriately manage it through contractual obligations and other measures.
4. Contact Information for Privacy Policy Inquiries
Contact: Personal Information Consultation Desk
Phone: 075-256-7722 (Business hours: Weekdays 10:00 AM to 7:00 PM)
Fax: 075-251-1351 (Available 24 hours, responses on the next business day)
Email: privacy@ichimoku.co.jp (Available 24 hours, responses on the next business day)
Please note that complaints and consultations will also be handled at the above contact.
End
Handling of Personal Information
1. Name of the Business Operator
Ichimoku Co., Ltd.
2. Personal Information Protection Manager
Executive Vice President: Yuko Hitomi
3. Purpose of Use of Personal Information
| Customers | To provide information, process contracts and applications, manage billing and payments, provide products and services, manage quality, provide after-sales services, improve products and services, and for purposes specified or agreed upon at the time of acquisition (including information about the customer's skin condition and allergies). |
| Newsletter Subscribers | To conduct communications and procedures related to business operations and contracts. |
| Inquiries | To temporarily store and use the information for responding to inquiries. |
4. Provision of Personal Information to Third Parties
Our company will not provide personal information to third parties beyond the agreed-upon scope without the individual's consent, except in the following cases:
- With the consent of the individual. In principle, when providing personal information to third parties, we will make it a condition of the contract that the third party maintains confidentiality, prohibits re-provision, and suspends use upon the request of the customer.
- When disclosure is required by law.
- When it is necessary to protect the life, body, or property of the individual or the public and it is difficult to obtain the individual's consent.
- When it is necessary to cooperate with the execution of legally prescribed duties by national institutions or local public bodies or their commissioned agents, and obtaining the individual's consent may hinder the execution of such duties.
5. Outsourcing the Handling of Personal Information
Our company may outsource the handling of personal information in whole or in part to external contractors who have adequate safety management measures and have signed contracts regarding safety management.
6. Voluntariness of Providing Personal Information
When our company requests the provision of personal information from customers or other individuals, providing personal information is voluntary. However, depending on the type of information not provided, we may be unable to provide some or all of our services.
7. Acquisition of Personal Information by Methods Not Easily Recognizable by the Individual
On our company's website, we may send information called cookies to the customer's computer through the browser to manage communication. These are data files stored on the user's hard drive and are used to understand and analyze the usage status of our website, improve advertisements and services. We do not write personal information into cookies.
8. Measures for the Safe Management of Personal Information
For acquired personal information, we will take necessary and appropriate measures to prevent and correct leakage, loss, or damage, and to ensure other safety management.
9. Inquiries Regarding Personal Information
- Our company will respond promptly to requests for disclosure, correction, suspension of use, notification of purpose of use, addition, or deletion of personal information from the individual, after confirming the identity of the requester. We will also handle complaints, questions, and consultations regarding our handling of personal information. However, please note that in the case of data deletion, we may not be able to comply with the request if it conflicts with legal retention obligations.
- Inquiries regarding personal information will be handled at the following contact point. Depending on the content of the inquiry, we may ask for the submission of necessary documents and responses to questions. If the response is sent by restricted delivery mail, a fee of 840 yen (including tax) will be charged.
[Contact for Inquiries Regarding Personal Information]
Contact: Personal Information Consultation Desk
Phone: 075-256-7722 (Business hours: Weekdays 10:00 AM to 7:00 PM)
Fax: 075-251-1351 (Available 24 hours, responses on the next business day)
Email: privacy@ichimoku.co.jp (Available 24 hours, responses on the next business day)
End
Disclosure of Personal Information Handled by Our Company and Purposes of Use
1. The personal information handled by our company and its purposes of use are as follows.
- Personal Information Subject to Disclosure and Its Purposes of Use
Contents of Personal Information Purpose of Use Customer Personal Information To provide information, process contracts and applications, manage billing and payments, provide products and services, manage quality, provide after-sales services, improve products and services, and for purposes specified or agreed upon at the time of acquisition (including information about the customer's skin condition and allergies). Newsletter Subscriber Information To distribute blogs and provide other services, and to disseminate information. Inquiry Information To temporarily store and use the information for responding to inquiries. Applicant Information For recruitment selection and communication, and for management of prospective employees. Employee Information For personnel management, employment management, welfare benefits, and salary payments. Retiree Information For payment of retirement benefits/pensions and communication. Business Partner Employee Information For conducting business negotiations and communication. - Non-Disclosure Personal Information and Its Purposes of Use
Contents of Personal Information Purpose of Use Personal Information Entrusted by Various Mail-Order Companies To confirm orders and ship products to customers.
2. Name of the Business Operator
Ichimoku Co., Ltd.
3. Personal Information Protection Manager
Executive Vice President: Yuko Hitomi
4. Inquiries Regarding Personal Information
- For any requests related to the personal information we hold, including disclosure, correction, suspension of use and provision, notification of purpose of use, addition, and deletion, we will promptly respond after verifying the identity of the requester. We will also address complaints, questions, and consultations regarding our handling of personal information. However, please note that in the case of data deletion, we may not be able to comply with the request if it conflicts with legal retention obligations.
- For inquiries regarding our handling of personal information, please contact the following. Depending on the content of the inquiry, we may ask for the submission of necessary documents and responses to questions. If the response is sent by restricted delivery mail, a fee of 840 yen (including tax) will be charged.
- For more details, please first contact the inquiry desk below.
[Contact for Inquiries Regarding Personal Information]
Contact: Personal Information Consultation Desk
Phone: 075-256-7722 (Business hours: Weekdays 10:00 AM to 7:00 PM)
Fax: 075-251-1351 (Available 24 hours, responses on the next business day)
Email: privacy@ichimoku.co.jp (Available 24 hours, responses on the next business day)