FAQ

About the Products

We recommend dry cleaning at a professional cleaner.

The cotton and linen "KIARA" can be washed in your home washing machine. For woolen items, we recommend professional cleaning.

When using a home washing machine, avoid tumble drying and opt for natural drying instead.

Yes, the Kimono Suit "Mon" is suitable for formal occasions.

Many of our customers wear it to cultural events such as tea ceremonies, concerts, theater performances, and weddings.

Size Orders

Please refer to the Size Order and Size Guide pages.

If you have any questions about selecting the right size, feel free to contact us via email.

It takes approximately three months from order to completion.

The timeframe may vary depending on the circumstances, so please contact us via email if you have any concerns.

Yes, we accept full-size orders for special sizes.

Please note that size order items are custom-made and cannot be returned.

The Kimono Suit "Mon" is designed for men, but we also accept orders for women's sizes.

Please use our full-size order service. Currently, we do not accept orders for children's sizes, but we are preparing to offer this in the future. We appreciate your understanding.

Shipping

Items will be delivered via EMS.

Shipping costs vary by region, so please refer to the Shipping & Returns page for more details.

Still need help? Send us a note.