Legal notice

Seller Ichimoku Co., Ltd.
Responsible Person for Operations Ikuo Hitomi
Address 320 Nishidaikokucho Nakagyo-ku, Kyoto-shi, Kyoto-fu 604-0063, Japan
Phone Number 075-256-7722
Email Address mon@ichimoku.co.jp
Fees Other Than Product Prices

【Shipping cost】
Items will be delivered via EMS.
Shipping costs vary by region, so please check the Shopping Guide page for more details.
Order Validity Period In principle, within 5 days after order confirmation (automatic email sent for order confirmation).
Defective Products We take great care in inspecting and packaging our products. However, in the event of damage or initial defects, we will promptly exchange the product. Please contact us via email (mon@ichimoku.co.jp) or phone (075-256-7722) within 7 days. We will cover the shipping and handling fees for the exchange.
Delivery Period

Orders will be shipped from Japan within 3 days after the order is confirmed. The exact arrival date varies by region, so please check with the shipping company if needed.

* In case of delays due to weather conditions, courier issues, or other reasons, we will notify you via email.
Payment Methods

Shopify Payment (VISA, MasterCard,  American Express,Google pay,Apple pay,Shop pay)
Payment Deadline

Credit Card:
Please proceed with payment on the credit settlement screen after placing your order.
Return Period

Returns are accepted within 30 days of receipt. Please contact us first.

* Returns are accepted only if the product is unused.
Return Shipping

In case of initial defects, wrong shipments, or returns, we will cover the shipping and packaging fees.

* For credit card payments, the refund method will follow the credit card company's policy.